Information we collect
- Name, mobile number, delivery address, location link, and landmark.
- Order items, amount, selected payment method, payment status, and order status.
- Basic technical information needed to operate and protect the website.
How we use information
- To accept, prepare, deliver, support, and track orders.
- To verify payment status, prevent false orders, process eligible refunds, and resolve disputes.
- To contact customers about an active order or service issue.
Sharing
We share only the information needed with the relevant food provider, delivery personnel, payment service provider, and service vendors. We may disclose information when required by law or to prevent fraud and misuse.
Payment security
Payment processing may be handled by an authorised payment provider. We do not ask for or store your UPI PIN, OTP, card PIN, or bank password.
Retention and choices
Order information is kept only as long as reasonably required for fulfilment, accounting, fraud prevention, support, and legal obligations. Contact us to request correction or deletion where applicable, subject to records we must retain.
Last updated: 28 September 2026